How we collect, use, and protect your information
Welcome to Statty AI. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify analytics application.
By installing and using Statty AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not install or use our application.
This policy applies to all users of Statty AI, regardless of their location. We comply with applicable data protection laws including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other international privacy regulations.
When you install Statty AI, we collect and process the following data from your Shopify store:
We collect information about your Statty AI account:
We automatically collect certain technical information when you use our services:
We use the collected information for the following purposes:
Generate AI-powered analytics, forecasts, and actionable recommendations for your store
Provide, maintain, and improve our analytics platform and features
Send alerts for anomalies, important insights, and system updates
Detect and prevent fraud, abuse, and security incidents
Respond to your requests, questions, and provide technical assistance
Develop new features and improve our AI algorithms
We process your data based on: (1) Contractual necessity to provide our services, (2) Legitimate interests in improving our platform, (3) Your consent where required, and (4) Compliance with legal obligations.
We do not sell your personal information. We may share your information only in the following circumstances:
We work with trusted third-party service providers who assist us in operating our platform, including cloud hosting (AWS, Google Cloud), payment processing, and analytics services. These providers are contractually obligated to protect your data and use it only for specified purposes.
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and choices you may have.
We may share your information with third parties when you explicitly consent to such sharing.
We implement industry-standard security measures to protect your information:
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards
Hosted on SOC 2 compliant servers with 99.9% uptime SLA and redundant backups
Strict access controls and authentication protocols, including OAuth 2.0 for Shopify integration
24/7 security monitoring, intrusion detection, and regular security audits
Regular security training for all employees with access to customer data
Comprehensive incident response plan with immediate breach notification procedures
Note: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We continuously update our security practices to protect your data.
We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
While your subscription is active, we retain all your store data to provide continuous analytics and insights.
If you uninstall Statty AI, we retain your data for 90 days to allow for reactivation. After 90 days, all data is permanently deleted unless legally required to retain it longer.
We may retain anonymized, aggregated data indefinitely for statistical analysis and service improvement.
We may retain certain data longer if required by law, regulation, or legal proceedings (e.g., tax records for 7 years).
Depending on your location, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data ("right to be forgotten")
Request limitation on how we use your data
Receive your data in a structured, machine-readable format
Object to processing of your data for certain purposes
Withdraw consent for data processing at any time
To exercise any of these rights, please contact us at:
support@stattyai.comWe will respond to your request within 30 days. You may need to verify your identity before we process your request.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
We use EU-approved Standard Contractual Clauses (SCCs) for data transfers outside the EEA
We transfer data to countries recognized by the EU as providing adequate data protection
Where applicable, we comply with Privacy Shield frameworks and successor mechanisms
All international data transfers are encrypted using industry-standard protocols
Statty AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@stattyai.com, and we will delete such information from our systems.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
We encourage you to review this Privacy Policy periodically. You can always find the most current version on our website.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Response Time
Within 48 hours
For GDPR-related inquiries or to exercise your data protection rights:
Contact DPOThis Privacy Policy applies exclusively to Statty AI and does not cover third-party websites or services that may be linked from our platform. We encourage you to review the privacy policies of any third-party services you use.
For our Terms of Service, please visit: Terms & Conditions
We're committed to protecting your data with industry-leading security and transparent practices.